Organisational Change & Transformation Leader

Che Wan Azlan Che Wan Chik

I help organisations bring their people along with change. For 14+ years at PETRONAS I've turned leadership intent into clear stories, ready teams and lasting adoption.

  • Change Management
  • HR Transformation
  • Strategic Communications
  • Stakeholder Engagement
  • Business Readiness & Adoption

📍 Bandar Baru Bangi, Selangor, Malaysia

Portrait of Che Wan Azlan smiling, wearing a black tuxedo with a gold bow tie
CertifiedAgile Coach · Scrum Master · HRDC Trainer · LEGO® Serious Play Facilitator
14+years leading change and communications at PETRONAS
30,000+employees reached by the myCareerX change programme
50+leadership, onboarding and engagement sessions facilitated
1,000+employees and leaders engaged through facilitation

Profile

I'm an organisational change and transformation leader with more than 14 years across PETRONAS, most recently leading enterprise HR transformation and change management for PETRONAS Group Human Resource Management.

I led change management for myCareerX, an enterprise career-development launch reaching 30,000+ employees, and designed the strategic communications for refined Employee Performance Management (rEPM). Senior HR and business leaders trust me as an adviser during sensitive workforce transitions.

My background is unusually broad: international PR at the Geneva International Motor Show, nationwide retail marketing for 1,000+ service stations, loyalty partnerships, and corporate services for a new broadcaster. I bring all of it to one job: helping people understand change and act on it.

Selected transformation highlights

HR Transformation

myCareerX launch

Led change management for an enterprise career-development platform launched to 30,000+ PETRONAS employees across business units and geographies. The phased approach ran from awareness through education and activation to sustainment.

Leadership Alignment

refined Employee Performance Management

Designed and ran strategic communications for rEPM, strengthening leadership alignment and employee understanding across multiple business units.

Engagement

Let's Connect Roadshow & Change Agents

Developed nationwide leadership engagement initiatives, including the Let's Connect Roadshow and enterprise Change Agent programmes, equipped with leader videos, FAQs and toolkits.

Measurement

Feedback loops that work

Built pulse surveys and feedback loops to measure how well communications landed, then refined the messaging. Stakeholder engagement scores rose quarter over quarter.

International PR

Geneva Motor Show 2018

Directed Media Day operations for PETRONAS Lubricants at the Geneva International Motor Show and led PR strategy for the PETRONAS Syntium launch in Australia.

Partnerships

Mesra Loyalty partners

Negotiated and onboarded strategic partners for the PETRONAS Mesra Loyalty Programme, including AirAsia, Sunway Lagoon and Petrosains.

Experience

  1. 2023 – 2025

    Manager, Change Management & Communications

    PETRONAS Group Human Resource Management

    • Architected enterprise change communication strategies for several concurrent HR transformation programmes, building in adoption tactics from kick-off through sustainment.
    • Turned executive intent and complex policy shifts into clear employee narratives that built awareness, understanding and commitment across business units.
    • Advised senior leaders on messaging, tone and sequencing during sensitive organisational transitions, protecting leadership alignment and employee trust.
    • Built pulse-survey and feedback loops to measure communication effectiveness. Stakeholder engagement scores improved quarter over quarter.
    • Scaled intranet, Viva Engage and leadership video channels to extend reach and open two-way dialogue with geographically distributed teams.
  2. 2021 – 2023

    Senior Executive, Change Management & Communications

    PETRONAS Group Human Resource Management

    • Led change management for the enterprise myCareerX launch, reaching 30,000+ employees across PETRONAS business units and geographies.
    • Designed a phased change communication approach (awareness, education, activation, sustainment) to drive platform adoption and embed new career-development behaviours.
    • Launched leader videos, FAQs and change-agent toolkits that explained a complex HR product to non-technical audiences.
    • Partnered with senior HR and business leaders on executive messaging during sensitive workforce transitions, keeping their trust while speeding up adoption.
  3. 2019 – 2021

    Senior Executive, Marketing & Content Production Management

    Retail Business Division, PETRONAS Dagangan Berhad

    • Directed integrated marketing and content campaigns for a nationwide network of 1,000+ service stations, coordinating category, operations and agency teams.
    • Produced digital, social and in-station content that strengthened brand presence and supported Mesra loyalty programme engagement.
    • Rebuilt content production workflows, cutting turnaround times and creating a repeatable model for campaign execution.
  4. 2017 – 2019

    Senior Executive, Group Strategic Communications

    PETRONAS Lubricants International Sdn. Bhd.

    • Directed Media Day operations at the Geneva International Motor Show 2018, managing international press engagement for PETRONAS Lubricants.
    • Led PR and media strategy for the PETRONAS Syntium Australia launch in 2018, coordinating in-market activation and press coverage.
    • Managed media relations for the PETRONAS Global Research and Technology Centre preview and launch events.
    • Led planning and execution of the PLI World Championship Celebrations, a flagship brand moment.
  5. 2014 – 2017

    Senior Executive, Retail Business Planning

    Retail Business Division, PETRONAS Dagangan Berhad

    • Led the Communication In Action programme, giving Retail Business Division employees marketing knowledge and advocacy tools.
    • Developed and implemented the PETRONAS Stations Zoning Guidelines for consistent retail communications and branding nationwide.
    • Planned stakeholder and business development events, including Experience 2 Believe. Managed RETAILOne and weekly fuel price-change communications, and produced annual report content.
  6. 2013 – 2014

    Senior Executive, Stakeholder Management

    Retail Business Division, PETRONAS Dagangan Berhad

    • Managed relationships with municipalities and government agencies on land matters for station development. Coordinated approvals, permits and stakeholder issues across Retail Network, Real Estate and Retail Engineering.
  7. 2011 – 2013

    Senior Executive, Loyalty Management

    Retail Business Division, PETRONAS Dagangan Berhad

    • Acquired and managed strategic partners for the PETRONAS Mesra Loyalty Programme, including AirAsia, Sunway Lagoon and Petrosains. Planned partnership promotions, member communications and engagement events.

Earlier career

2009 – 2011
Manager, Corporate Services · Al-Hijrah Media Corporation (TV Al-Hijrah)

Helped establish the Al Hijrah Broadcast Centre, managing contractors, vendors, office protocols and the Board meeting secretariat.

2007 – 2009
International Accounts Manager · Royal Selangor International Sdn. Bhd.
2003 – 2007
Assistant Manager, Sales & Marketing · Carpets International (M) Sdn. Bhd.
1999 – 2003
Marketing & Inside Sales Associate · EDS Eastern Regional, St. Louis, USA

Core expertise

  • Enterprise change management
  • HR transformation
  • Change strategy & communications
  • Organisational readiness
  • Culture change & adoption
  • Behavioural change
  • Leadership alignment & communications
  • Stakeholder engagement & management
  • Employee engagement
  • Internal communications
  • Digital adoption channels
  • Feedback loops & pulse surveys
  • Workshop facilitation
  • Leadership coaching
  • Agile coaching
  • Cross-functional collaboration

Certifications

  • HRDC Accredited HRDC Trainer
  • LSP Certified LEGO® Serious Play® Facilitator
  • Agile Certified Agile Coach
  • Scrum Certified Scrum Master

Education

  • B.A. Mass Communications & Public RelationsUniversity of Missouri–St. Louis, USA · 1997 – 2001
  • B.A. English LiteratureUniversity of Missouri–St. Louis, USA · 1997 – 2001
  • Associate Degree in EnglishMARA Community College, Kuantan, Pahang · 1995 – 1997

Skills & tools

Facilitation & delivery

Workshop facilitation, leadership coaching, training design, advanced public speaking, train-the-trainer, HRDC-accredited training delivery.

Tools

Microsoft 365 (Excel, PowerPoint, Access), Viva Engage / Yammer, SharePoint, Canva, video editing.

Languages

English and Bahasa Malaysia: fluent spoken, exceptional written.

Let's talk about your next transformation.

Open to conversations about change management, HR transformation, strategic communications and facilitation roles or engagements.

Download full CV (PDF)